Trinity Health St. Joseph Mercy Ann Arbor and Livingston has been providing long term case management services for patients with high emergency department utilization since 2015. Our team travels along with the patient across the continuum of care, engaging with patients when they visit our ED, hospitals, specialty care on campus and in the community. Our program specializes in adult patients with complex social and medical problems and assists them by exploring the benefits of changing, reducing or eliminating high-risk behaviors while addressing health inequities.
“MiCC helped establish formal partnerships between hospitals and community-based organizations, which promotes standards of care based on best practice models for our most vulnerable populations in the area. This partnership allows “real-time” access to care for patients, no matter what setting they present in." - Julia Grover, Complex Care Social Work Program Team Lead | Trinity Health MichiganVisit Website